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NCR公司在日前于北京举办的“第四届中国机场值机系统高峰会议2013”上公布了一项名为“2013年度NCR旅客体验调查”的最新研究,调查显示中国的旅客日益寻求通过使用技术来使其旅游体验更加轻松和方便,特别是针对如托运行李、优先登机以及寻找并预定替代航班等日常事务,这一倾向尤为突出。调查的主要结论包括:——自助办理行李托运并贴标签:35%的受访者表示当他们已经通过网络或者手机办理了值机手续后,对
NCR recently released a new study entitled “2013 NCR Passenger Experience Survey ” at the Fourth China Airport Check-In System Summit 2013 held in Beijing. The survey shows that Chinese tourists are increasing day by day The tendency to seek to make its travel experience easier and more convenient through the use of technology is especially evident with regard to routine matters such as baggage check-in, preferential boarding and the search and bookings of alternative flights. Key findings of the survey include: - Self-checking baggage and labeling: 35% of respondents said that after they have checked in via the Internet or mobile phone,