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1 十所示范医院活动的背景情况 近年来,通过全国医务人员的努力,我们在医德医风、医疗质量、深化医疗卫生改革方面做了大量的工作,也取得了不少成绩。拿我们的医疗水平、医疗质量来讲,和那些年相比,的确有长足的进步。我们现在在很多方面基本上已赶上世界发达水平。另外一个方面,也是很主要的一个方面,就是我们在服务质量、服务态度、医德医风建设方面还存在着许多问题,群众对我们的满意程度也还不高。因此,这方面
1 Background of the activities of 10 model hospitals In recent years, through the efforts of medical staff across the country, we have done a great deal of work in medical ethics, medical quality, and deepening medical and health reforms, and we have achieved a lot. In terms of our medical standards and quality of care, there are indeed considerable improvements compared with those of the years. We are now basically catching up with the world’s advanced level in many aspects. On the other hand, it is also a very important aspect that we still have many problems in terms of service quality, service attitude, and the construction of medical ethics, and the degree of satisfaction of the people is not high. So this aspect