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零售业也许是能产生生产率奇迹的最后一个行业。与因技术和运营得到改善而提高生产率的制造业相比,美国零售业这个低工资行业部门距离新经济实在是太远了。 可是实际上,以每小时实际增加值来衡量,零售业生产率已经有了很大提高:1987～1995年该指标值为2％,1995～1999年该指标值为6.3％。为了了解在这个巨大且多元化的行业里发生的故事,
The retail industry may be the last to produce a miracle of productivity. The low-wage sector of the US retail sector is just too far from the new economy compared to manufacturing, which has been boosted by technological and operational improvements. In fact, however, the productivity of the retail industry has risen greatly in terms of the actual value added per hour: 2% in 1987-1995 and 6.3% in 1995-1999. In order to understand the story that took place in this huge and diverse industry,