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函件业务是邮政最基本的业务。邮政的最初发展是从满足人们信函寄送需要而开始的，现代邮政的众多业务也都是借助经营函件业务而衍生出来的。如果函件业务搞不好，邮政其他业务也就失去了赖以生存的基础，这将严重削弱邮政在社会中的重要地位和作用。当前，世界各国都以人均函
Mail business is the most basic postal business. The initial development of the postal service started with meeting the needs of sending people’s letters. Many of the modern postal businesses were also derived from the operation of the mailing business. If the mail business is not done well, other postal businesses will lose their basis for survival. This will seriously undermine the important role and position of postal services in the society. At present, all countries in the world have per capita letters