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西安医科大学一附院拥有一千张病床,由于医疗条件较好,慕名远道就诊者日益增多,因而大大加重了门诊收费人员的工作量,以致病人交费排队时间长的问题长期没有解决,病人叫苦不迭。为了解决这个问题,该院对门诊收费实行了定额责任承包。主要做法是:(1)制定人均日工作量和人均月定额工作量,完成定额工作量的发基本工资,超额完成的每超开一张收据奖励一分钱。未能完成定额的,每少开一张收据,扣一分钱。合理退款,每退一张发票奖励二分钱。法定假日、脱产学习不计算工作量,不计算奖金。遇到特殊情况,班次调
The First Affiliated Hospital of Xi’an Medical University has a thousand beds. Because of the better medical conditions, Mumingyuandao has seen more and more patients, which has greatly increased the workload of outpatient fee collection staff. As a result, the problem of long waiting time for patients to pay fees has not been resolved. There is no bitterness. In order to solve this problem, the hospital implemented fixed-value contracting for outpatient charges. The main methods are: (1) Formulate a per capita daily workload and a per capita monthly fixed amount of work, complete the basic amount of basic wages for the fixed amount of work, and award a penny for each overbooked receipt that is exceeded. If you fail to complete the quota, you will need to open one receipt and deduct one cent. A reasonable refund of two cents for each invoice returned. The statutory holidays, off-work studies do not calculate the workload, and do not calculate bonuses. In exceptional circumstances, shifts