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洛阳作为我国著名的国际性旅游城市,旅游业已经成为其经济发展的重要产业,但随着外部环境的变化以及各种旅游危机的频发,洛阳旅游业危机管理日显迫切。文章以旅游危机理论为指导,总结出洛阳旅游危机的五大类型,指出洛阳旅游危机具有的特殊性;并从外部和内部阐述了洛阳旅游危机产生的原因;最后在梳理洛阳旅游危机应对中存在的问题基础上,从危机预警和危机防范两方面提出洛阳旅游危机管理的具体策略建议。
As a famous international tourist city in our country, tourism has become an important industry in its economic development. However, with the change of external environment and the frequent occurrence of various tourism crises, Luoyang tourism crisis management becomes increasingly urgent. Based on the theory of tourism crisis, this article summarizes the five major types of tourism crisis in Luoyang, points out the particularity of tourism crisis in Luoyang, expounds the causes of tourism crisis in Luoyang from the outside and inside. Finally, in combing the response to the tourism crisis in Luoyang On the basis of the problem, put forward the specific tactics suggestion of tourism crisis management of Luoyang from two aspects of crisis early warning and crisis prevention.