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利益相关方感知是指企业主动识别政府、用户、伙伴等各类利益关联者因受公司行为影响而产生诉求信息的行动和过程。国网江苏无锡供电公司通过探索建立利益相关方全方位感知评价体系,对利益相关方诉求进行感知、评价,并将之转为可供企业决策参考的信息,进而融入企业决策管理、流程管理、绩效管理和社会责任管理。无锡作为苏南现代化示范区建设的重要阵地,“三集五大”体系下,国网江苏无锡供电公司对各利益相关方的感知愈趋鲜明、及时。公司经过深入调查分析,发现有四个需要促使感知体系构建:一是企业开展社会责任管理之
Stakeholder perception refers to the initiative to identify government, users, partners and other stakeholders due to the impact of corporate actions and demand information generated by the action and process. State Grid Jiangsu Wuxi Power Supply Company, through exploring and establishing a comprehensive perception system of stakeholders, perceives and evaluates the demands of stakeholders and transforms them into information that can be used for business decision-making and then integrates decision-making management, process management, Performance Management and Social Responsibility Management. As an important front for the construction of the modern demonstration zone in southern Jiangsu Province, under the system of “three big sets and five big”, Wuxi State Grid Jiangsu Wuxi Power Supply Company has become more and more aware of various stakeholders in a timely manner. After in-depth investigation and analysis, the company found that there are four needs to promote the construction of the perception system: First, corporate social responsibility management