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“我可不想让员工整天盘算着怎样做最少的工作而又不被解雇,我希望他们想的是怎样尽全力把工作做得最好。能达到这一目的的关键是沟通与交流,你必须同你的员工沟通,并且保证他们了解他们所从事的工作的意义。” ──弗雷德·史密斯
“I do not want employees to figure out how to do the minimum work all day long without being dismissed, and I hope they want to do their best to do their best work. The key to achieving this is to communicate and communicate with you You have to communicate with your staff and make sure they understand the meaning of the work they are doing. ”- Fred Smith