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充分反映消费者要求的全方位汽车销售服务是汽车企业竞争力的有效保证,也是提升顾客满意度的重要利器。随着汽车销量的不断增加,我国汽车服务中的问题也开始呈上升趋势。据中国消费者
Fully reflect the consumer demand for a full range of automotive sales service is an effective guarantee for the competitiveness of automobile enterprises, but also to enhance customer satisfaction an important weapon. With the continuous increase of car sales, the problems in China’s auto service are also beginning to rise. According to Chinese consumers