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一、美国:强调程序化、规范化随着现代工业的起步、振兴与发展,“师傅带徒弟”时代的终结,诞生了现代生产与质量管理体系。以美国为例,美国企业一直重视质量管理,其质量管理起源于泰勒,大体经历了质量检验、统计质量控制、全面质量管理、马克姆·波里奇奖4个阶段。这里重点阐述马克姆波·里奇奖的定点超越。20世纪80年代,日本产品因物美价廉大举进军美国及大量占据了美国产品市场,这对美国企业触动很大,决心学习日本企业质量管理的成功经验。正是在这样的
First, the United States: emphasis on proceduralization, standardization With the start of modern industry, revitalization and development, “master with apprentice ” end of the era, the birth of a modern production and quality management system. In the United States, for example, American enterprises have always attached great importance to quality management. Its quality management originated in Taylor and generally experienced four stages of quality inspection, statistical quality control, total quality management and Mark Boyle Awards. Here focus on the Mark Mbour Richie Award sentinel beyond. In the 1980s, Japanese products, which were marketed to the United States on a large scale for good quality and low cost, took a large share of the U.S. product market. This greatly touched U.S. companies and was determined to learn the successful experience of Japanese enterprise quality management. It is in this way