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社会人群的多极化、诉求的多样化、立场背景的复杂化,都给有效沟通带来很大难度,出现所谓交流难、沟通难、有效的交流与沟通更难,正如习总书记讲的那样,“与新的社会阶层说话,说不上去;与困难群众说话,说不下去;与青年学生说话,说不进去;与老同志说话,被顶回去。”这就要求我们通过情、理、法、识,实现有效的沟通与交流。
The multi-polarization of the social population, the diversification of demands and the complicated background of the positions all bring great difficulty to effective communication. It is so difficult to communicate and communicate difficultly and communicate effectively. As General Secretary Xi said In that case, “talking to the new social class can not afford to go on; talking to the needy people can not go on; talking to young students and saying no to them; talking to old comrades and going back to the top.” "This requires that we pass the love, Law, law, knowledge, to achieve effective communication and exchange.