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耐心主动听取员工的意见和建议是一个领导人应具备的基本素质。耐心主动不仅能把握对方所说的事实,还能洞察对方语言背后的情绪。读懂员工的身体语言是领导者应具有的素质,领导者还应耐心地听取员工的不同意见。
Patient initiative to listen to staff opinions and suggestions is a leader should have the basic qualities. Be patient and take the initiative not only to grasp each other's facts, but also insight into the language behind the other emotions. Reading the body language of employees is the leader should have the quality, leaders should also patiently listen to the different opinions of employees.