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在某国内厨电企业标准部门任职的李强(化名)经常听到售后部门同事反映,有些消费者投诉吸油烟机的风力、风压不够或者灶具火力不足。其实并不是产品性能较差,而是与消费者家中橱柜或者烟道有直接关系,橱柜的设计或者烟道的位置与面积都会影响厨电产品的运行效果。为此,公司售后部门人员也经常向他咨询有关标准。“这涉及的都是家电与建筑一体化标准化问题,我也参加过几次这类标准的制定和修订会议,制定这类标准最大的问题就在于人多嘴杂,不同行业的人坐在一起,
Li Qiang (a pseudonym) who served in the standard department of a kitchen appliance company in China often heard reports from colleagues in the after-sales department that some consumers complain about the wind, the lack of wind pressure or the lack of firepower in range hoods. In fact, product performance is not poor, but with consumers in the cabinet or the flue has a direct relationship, the design of cabinets or the location and size of the flue will affect the operation of kitchen appliances. To this end, the company after-sales department staff often consult him about the standards. ”This involves the standardization of integration of home appliances and buildings, I also participated in several times such standards development and revision of the meeting, the development of such standards biggest problem is that people talkative, people from different industries sit together ,