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所谓“调解”是指双方当事人以外的第三者,以国家法律、法规和政策以及社会公德为依据,对纠纷双方进行疏导、劝说,促使他们相互谅解,进行协商,自愿达成协议,解决纠纷的活动①。近几年,我国处在急剧变化的社会转型时期,新问题、新矛盾不断出现,媒体凭借其公信力及权威性,渐渐成为人民心目中合适的调解人。2010年8月《中华人民共和国人民调解法》颁布施行,调解类节目纷纷兴起。然而由于此类电视节目扎堆出现,受众逐渐成熟,一些节目质量不但没有得到相应的提升,反而陷入发展困境。
The so-called “mediation ” refers to the parties other than both parties to the national laws, regulations and policies and social ethics as the basis of the parties to the dispute to divert, persuade them to promote mutual understanding, consultations, voluntarily reach an agreement to resolve Dispute activity ①. In recent years, our country is in a period of rapid social transformation. New problems and new contradictions continue to emerge. The media, by virtue of its credibility and authority, has gradually become the appropriate mediator in the minds of the people. August 2010 “People’s Republic of China People’s Mediation Law,” promulgated and implemented, mediation programs have emerged. However, due to the emergence of such television programs, audiences have gradually become mature. Some program quality has not been properly upgraded but instead has plunged into development dilemma.