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随着电力改革的持续推进,内蒙古电网作为全国输配电价改革试点,已走在了电力体制改革的最前端。面对客户需求日趋复杂多样化的新形势,内蒙古电网增强工作主动性,以服务客户为宗旨,着力实现从“用电管理”到“营销服务”的转变,努力构建以客户为中心的“大服务”格局。为了提升客户满意度,用真心、诚心、爱心服务于一方百姓,让百姓用上安全电、放心电,内蒙古电网开展了“七彩服务”品牌建设,并取得了初
With the continuous progress of power reform, Inner Mongolia Power Grid as the pilot of the reform of transmission and distribution price has walked in the forefront of the power system reform. Faced with the increasingly complex and diversified customer needs, the Inner Mongolia Power Grid strengthens its work initiative and serves the customers with the objective of striving to achieve the transformation from “Power Management” to “Marketing Services” Center “big service ” pattern. In order to enhance customer satisfaction, with sincere, sincere, loving service to one of the people, so that people use safe power, ease of electricity, Inner Mongolia Power Grid launched a “colorful service” brand building, and achieved the beginning