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有些家长抱怨孩子不听话,有些领导责怪下属不自觉,有些人因同事或家人有矛盾、闹别扭而非常苦恼。谁都知道“和为贵”,希望自己与他人的交流有效,人际关系和谐。可是,我们有时会遇到的人不通情达理,一旦发生矛盾,似乎相互的关系就会出现危机。这该怎么办呢?其实,真正损害和危及人际关系的不是矛盾与分歧本身,而是作为当事者的你,如何与对方进行交流,怎样表达分歧。
Some parents complain about children disobedient. Some leaders blame the subordinates unconsciously. Some of them are distraught and distressed because of their colleagues or their families. Everyone knows that “peace is precious”, and hope that the communication with others is effective and the interpersonal harmony is achieved. However, we sometimes meet people who are unintelligent and in the event of a conflict, it seems that the crisis of mutual relations appears. Actually, what really damages and endangers human relationships is not the contradiction and the differences themselves. It is how you, as parties, communicate with each other and how to express their differences.