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给顾客提供满意的感知价值是创造卓越服务的根本。“十·一”黄金周,我的两位朋友趁黄金周去照结婚照。国庆当天就去寻访婚纱摄影公司,花了半天时间,经过一番比较,最后目标锁定在一家较高档的影楼, 而且选定了一个中高价位的套餐。影楼经理当即要他们预付了200元的押金。晚上回家之后,朋友心里不踏实了,打电话征询我的意见:6000元拍一套婚纱照贵不贵啊?我反问:你自己感觉如何呢?“我感
To provide customers with the satisfaction of the value of perception is to create excellent service at the root. “October 1” Golden Week, my two friends take advantage of the Golden Week to take a wedding photo. National Day went to visit the wedding photography company, took a long time, after some comparison, the final target locked in a more upscale studio, and selected a high-priced package. The studio manager asked them to prepay a deposit of 200 yuan. After going home in the evening, my friend was not feeling down-to-earth. I called to consult my opinion: 6,000 yuan to take a wedding expensive expensive ah? I asked: how do you feel?