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1.引言伴随着全球经济的萧条和客户需求的变化,企业物流所扮演的角色也随之越来越重要,因为物流单元在企业内部往往归属于后勤单元,也是与顾客直接接触的关键单元。由此,物流单元既要做到减少库存、降低成本、提高效率、快速服务等功能性目标;又要根据客户越来越高的期望,运用合理的设备、优秀的人才、专业的服务来达到和满足客户的需求。
1. Introduction With the global economic depression and changes in customer needs, the role of corporate logistics is also increasingly important, because the logistics unit is often attributed to the logistics unit within the company, is also a key element of direct contact with customers. Therefore, the logistics unit must not only achieve functional objectives such as reducing inventory, lowering costs, improving efficiency, and quick service, but also adopting reasonable equipment, excellent talents, and professional services in accordance with higher and higher expectations of customers. And meet customer needs.