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通什市旅游质量监督管理所在各旅游单位设置的旅游投诉电话8008768188,被喻为旅游“110”。旅游者或经营者若有投诉拔通后,立即就有人前往解决。1999年以来他们已接到并处理投诉近10起,这里只选二三例以见一斑。用餐不开发票“现在没发票了,明天再开吧。”金山大酒店收银员对来自广东的4名游客说。这是今年5月底的事,次日广东游客找到老板,老板又推说到下午。下午提起这事还是落空。他们见到柜台上设置的旅游投诉电话牌号码,便怀着试试看的心理拔通了,几分钟后市旅游质监所的陈成委、林文马上赶到现场,经了解情况后,便对这名餐厅承包老板进行教育,令其补开了200多元的发票。这几名广东游客对投诉能得到及时处理称赞不已。
Tungshi tourism quality supervision and management of the various tourism units set up tourism complaints Tel 8008768188, has been hailed as travel “110 ”. If a tourist or operator pulls a complaint, someone immediately goes to solve it. Since 1999, they have received and handled nearly 10 complaints. Only two or three of these cases are evident here. Not invoice dining “Now no invoice, and then open tomorrow. ” Jinshan Hotel cashier on the four tourists from Guangdong said. This is the end of May this year, the matter of Guangdong tourists find the boss the next day, the boss pushed again to the afternoon. In the afternoon to mention the matter or failure. They saw the phone number of the tourist complaint phone set on the counter, with a try of psychology pulled through, a few minutes after the city of Tourism Quality Supervision Chen Committee, Lin Wen immediately rushed to the scene, after understanding the situation, then the name Restaurant contractor education, making it up more than 200 yuan invoice. These Guangdong tourists praise the complaints can be promptly handled.