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记者刘莹报道 7月28日记者在惠普公司获悉:国内第一个专业网上服务站点-惠普用户服务网站(http://www.hp.com.cn/go/support)已经在7月底正式开通,同时为了给用户提供方便,惠普公司也对整个亚太地区的服务网站进行了统一的规划。未来惠普公司将逐渐把现有电话支持中心的服务工程师分流到网上。
Reporter Liu Ying reported on July 28 reporter learned at Hewlett-Packard: the first professional online service site - HP customer service website (http://www.hp.com.cn/go/support) has been officially opened by the end of July , At the same time in order to provide users with convenience, Hewlett-Packard also conducted a unified planning for the service sites across the Asia Pacific region. In the future, Hewlett-Packard will gradually diversify its service engineers from existing telephone support centers to the Internet.