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满足人民群众不断增长的用电需求,为客户服务提供优质、高效服务,是供电企业应履行的职责和承担的社会责任。国网张家口供电公司宣化客户服务分中心以“你用电·我用心”为宗旨,启动并实施大服务素质提升体系建设,以“窗口服务零距离,客户满意百分百”为工作目标,不断转变服务观念,提升服务水平,以简捷的业务流程、便捷的服务通道、快捷的服务体系,拓展“你用电·我用心”服务内涵。启动站立迎客服务公司客户服务中心以团员青年职工饱满的精神面貌展示企业的朝气,以
To meet people’s growing demand for electricity, customer service to provide quality and efficient services, power companies should perform their duties and commitment to social responsibility. State Grid Zhangjiakou Power Company Xuanhua Customer Service Sub-center to “You electricity, I intentions ” for the purpose, start and implement the service quality improvement system, “window service zero distance, customer satisfaction 100% ” Work objectives, and constantly change the concept of service, improve service levels, with simple business processes, convenient service channels, efficient service system, expand “Your power consumption, my heart ” service connotation. Start Stand Welcome Service The Customer Service Center of the Company shows the vitality of the enterprise with the full spirit of the young staff members