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市场行为的规范就如同对人的行为约束一样,永远不可能指望只依靠道德准绳,一个没有法律和标准规范约束的市场注定混乱不堪,当前的汽车售后服务市场正可谓“缺规少矩,不成方圆”。11月4日,由中国标准化研究院、全国服务标准化技术委员会主办,《标准生活》杂志和北京中车行高新技术有限公司联合承办的“汽车售后服务与服务标准化研讨会”在北京召开,与会者透露,汽车售后服务体系框架已经基本达成,售后服务标准的制订进入实质操作阶段,作为汽车售后服务内容重要组成部分的汽车“三包”规定在沉寂几年之后也藉此初步具备了出台实施的条件。
The standard of market behavior is just like the restriction of people’s behavior. It can never expect to rely solely on moral standards. A market that is not subject to laws and standards and norms is destined to be in chaos. The current automobile after-sales service market is indeed lacking in rules and regulations. Not a radius “. On November 4, ”Standardization Magazine“ and ”China Standardization Magazine“ held by China National Institute of Standardization and ”China Automotive Standardization and Service Standardization Seminar“ co-hosted by China Automotive Industry High-tech Co., Ltd. held in Beijing Attendees disclosed that the framework of the automobile after-sales service system has basically been reached, and the formulation of after-sales service standards has entered a substantive operation stage. As an important part of the automobile after-sales service content, the ”Three Guarantees" regulation also takes preliminary steps after years of silence With the introduction of the implementation of the conditions.