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曾有某知名便利店的总经理说:便利店已不算是零售业,而应属服务行业.我们暂不讨论概念区别,而他的说法却道出便利店业态经营的内涵——服务.这种服务是区别于其他业态的商业销售服务.便利店以全天候24小时经
There was a general manager of a well-known convenience store, saying that a convenience store is no longer a retail business but a service industry. We will not discuss the concept difference for now, but his argument goes beyond the connotation of the convenience store operation. The service is different from other formats of commercial sales service. Convenience store to 24 hours a day