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《侵害消费者权益行为处罚办法》(国家工商行政管理总局令第73号,以下简称《处罚办法》)已于2015年1月5日正式公布,将于2015年3月15日起施行。《处罚办法》从哪些方面对经营者行为作出了规定?针对消费者普遍关心的“七日无理由退货”、个人信息的保护等方面,《处罚办法》有哪些新规?国家工商总局消保局局长杨红灿时此进行了详尽解答。
Measures on Punishment for Infringements of Consumer Rights and Interests (Order No. 73 of the State Administration for Industry and Commerce, hereinafter referred to as “Punishment Measures”) were officially announced on January 5, 2015 and will come into force on March 15, 2015. What is the “Punishment Measures” for the behavior of business operators made? For consumers generally concerned about the “seven no reason to return ”, the protection of personal information, what are the “penalties” What new regulations? State Administration for Industry and Commerce The Consumer Protection Bureau Yang Hong-Chan at this time a detailed answer.