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一、进口商品发生质量、数量、重量、包装或安全、卫生等问题而需要对外索赔的,一般可通过以下几种途径:1.报请出入境检验检疫机构检验并出具检验证书,作为对外索赔的依据。2.报告进口公司,由进口公司与外商联系,通过买卖双方友好协商解决。3.根据运输部门签发的单证,如理货溢缺单、路运商务记录、空运、邮运事故记录等问题向有关负责方索赔。4.国外来人共同开箱检验或指导安装和负责调试的,现场发现质量问题后,由双方现场代表作出记录,做好会签或备忘录,然后通过双方友好协商解决。处理结果报告进出口公司及出入境检验检疫机构。5.按照正常途径解决不了时,可按照合同规定,通过仲裁解决。6.通过诉讼方式解决。其他途径都
First, the import of goods in quality, quantity, weight, packaging or safety, health and other issues that require foreign claims, generally available through the following ways: 1. 报检 exit inspection and quarantine agencies and issued a certificate of inspection, as an external claim in accordance with. 2. Report the import company, which is contacted by the import company with the foreign investor and solved through the friendly negotiation between the buyer and the seller. 3. According to the documents issued by the transport department, such as tally goods shortage, road transport business records, air transport, postal accident records and other issues to the responsible party claim. 4. When a foreigner comes out with the box to inspect, instruct and install and is responsible for commissioning, after on-site quality problems are discovered, both on-site representatives make a record, make a memorandum or memorandum, and then solve the issue through friendly negotiation between the two parties. Processing results report Import and export companies and exit inspection and quarantine agencies. 5. In normal ways can not solve the problem, according to the contract, through arbitration. 6. Solved by litigation. Other ways are