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中国国家博物馆开展志愿服务工作至今已有14个年头。先后有六千余人参与其中,累积提供志愿服务时间超过二十一万小时,累积服务展览数量超过二百个。历时十余年稳步发展的中国国家博物馆志愿者团队不仅在服务数量和服务质量上赢得赞誉,中国国家博物馆志愿者还成功地在观众与展览之间架起一座桥梁,成为文化传播的使者。中国国家博物馆文化志愿服务管理模式和制度建设的发展大致可以分为以下三个阶段:
China National Museum has been volunteering for 14 years. More than 6,000 people have participated in the program, accumulating more than 210,000 hours of volunteer service and more than 200 cumulative service exhibitions. The volunteer team of China National Museum, which has been developing steadily for more than ten years, not only won praise for the number of services and quality of service, but also managed to build a bridge between the audience and the exhibition as a messenger for cultural transmission. China National Museum of cultural volunteer service management model and system development can be broadly divided into the following three stages: