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工作枯竭Jobu Burnout这个词最早在20世纪70年代出现于美国的服务业中,并逐渐引起了社会的关注。美国加州大学伯克利分校的专家Maslach针对工作枯竭做过系列的研究。她认为工作枯竭的主要表现有身心疲惫、愤世嫉俗、低工作效率、无成就感等。工作枯竭首先影响人们在工作中的表现:一些原本就想离职的人
Job Dying The word Jobu Burnout first appeared in the service industry in the United States in the 1970s and has gradually drawn the public’s attention. Maslach, an expert at the University of California, Berkeley, did a series of studies on the exhaustion of work. She believes that the main performance of work exhaustion are physical exhaustion, cynical, low efficiency, sense of accomplishment and so on. First, the loss of work affects people’s performance at work: some who originally wanted to leave