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北京西站“036”候车室是专门为老幼病残孕等重点旅客设立的,多年来一直是北京铁路局客运服务一面高高飘扬的鲜艳旗帜、一个熠熠生辉的服务品牌。从20世纪70年代的北京北站到20世纪90年代的北京西站;从最初佩戴036号胸牌的客运员李淑珍到此后的北京市劳动模范宋敏娟,全国劳动模范、“共和国铁路楷模”王凤莲,“036”待旅客如亲人的服务精神和良好口碑已经深入人心。每一位在北京西站“036”候车室候车的旅客都会被这里涌动的亲情感染,为这里家一样的氛围感动。
Beijing West Railway Station “036 ” waiting room was set up for key travelers such as young and old with sick and pregnant. For many years, it has been a vivid flag flying high by the passenger service of Beijing Railway Administration and a shining service brand. From the Beijing North Railway Station in the 1970s to the Beijing West Railway Station in the 1990s, from the passenger Li Shuzhen, who initially wears the 036 badge, to the later Beijing-based model worker Song Minjuan, the national model worker, “Model Republic of the Republic of China Railroad” Wang Fenglian, “036 ” To treat passengers such as their loved ones service and good reputation has been deeply rooted. Everyone waiting in the waiting room at Beijing West Railway Station “036 ” will be touched by the surging affection here and touched by the same atmosphere here.