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随着经济的发展,银行作为金融业的主体作用更加凸显出来,越来越多的企、事业单位、个人成为了银行的客户。如何顺应时代潮流,树立和落实全面发展、协调发展和可持续发展的科学发展观,并以此为指导开展各项业务,更好地为客户服务成了我们孜孜以求的探索之源。本文旨在全面落实上级行网点战略转型各项要求的基础之上结合聊城分行的业务开展实际,按照理论联系实际和辨证的方法,采取现场调研、拜访客户及与前台员工座谈的方式获取信息,形成简要调研报告。
With the development of economy, the role of the bank as the main body of the financial industry has become more prominent. More and more enterprises, institutions and individuals have become the customers of the bank. How to comply with the trend of the times and establish and implement the scientific concept of development of all-round development, coordinated development and sustainable development, and as a guide to carry out various business, to better serve our customers has become our sought-after source of exploration. This article aims to fully implement the higher level network of strategic transformation requirements based on the combination of Liaocheng branch of the business practice, in accordance with the theory of practice and dialectical methods, on-site research, customer visits and discussions with the front desk staff access to information, Form a brief survey report.