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自从2012年宰客事件发生以来,海南旅游问题就层出不穷,海南旅游发展成为了众家关注之焦点。本文依据近三年央视对于海南旅游活动的报道,发现海南旅游问题主要集中在宰客现象屡禁不止、低价促销依然猖獗、私收回扣屡见不鲜、经营场所不合理收费四方面,并进一步分析其主要原因在于旅游从业人员权利义务的不明确,即旅游从业人员立法的不完善。通过立法的完善能够增强从业人员职业道德建设、制约旅游经营者不当促销、推进导游人员薪酬制度的制定和加强相关管理部门力度,以此实现共同维护海南旅游市场的和谐稳定发展。
Since the incident of zaibat in 2012, the tourism problems in Hainan have been endless, and tourism development in Hainan has become the focus of public attention. Based on the CCTV’s report on the tourism activities in Hainan in recent three years, this article finds that the tourist problems in Hainan are mainly concentrated in the following aspects: the frequent phenomenon of slaughter, the rampant promotion of low price, the frequent occurrence of private rebates and the unjustified charging of business premises, and the further analysis of its main causes It is not clear about the rights and obligations of tourism practitioners, that is, the imperfect legislation of tourism practitioners. Through the improvement of legislation, it is possible to enhance the construction of professional ethics of practitioners, restrict improper promotion of tour operators, promote the formulation of salary system for tour guides and strengthen the relevant management departments, so as to jointly safeguard the harmonious and stable development of tourism market in Hainan.