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日前,全球权威性第三方评测机构J.D.Power亚太公司正式对外公布2014年度中国汽车销售满意度调查调研报告(SSI),以技术见长的中国自主品牌奇瑞汽车表现抢眼:以692分位列主流品牌第九位,同比去年再跃升1个席位,在国内汽车制造企业中连续三年稳居首位。近三年J.D.POWER-SSI行业排名面对今年以来不利的市场形势,奇瑞进一步完善营销体系建设,实施产品品质和服务水平提升战略。奇瑞汽车质保部凭借严密的终端销售服务质量检核体系,及时发现满意度问题,并进行整改,进一步提升客户满意度。
Recently, JDPower Asia Pacific, the world’s most authoritative third-party appraisal organization, formally announced the 2014 China Automotive Sales Satisfaction Survey (SSI) report. The Chery Automobile, a Chinese self-owned brand known for its high technology, Nine, jumped 1 seat year on year last year, ranking first in domestic auto manufacturers for three consecutive years. In the past three years, J.D.POWER-SSI industry rankings Faced with unfavorable market conditions this year, Chery further improved its marketing system and implemented product quality and service level improvement strategies. Chery Automotive Quality Assurance with strict terminal sales service quality inspection system, timely detection of satisfaction issues, and carry out rectification and further enhance customer satisfaction.