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在IBM的2009CIO调查中,CIO们一致认同的是,他们的几项最重要的工作目标看上去是相矛盾的:如何能够支持新服务的引入,而同时避免对现有服务的破坏?如何能够改进服务,而同时削减成本?如何把影响商业战略的需求与提供顶尖IT支持的需求加以平衡?
In IBM’s 2009 CIO survey, CIOs agreed that several of their most important work goals seem contradictory: how to support the introduction of new services while avoiding the disruption of existing services and how Improve service while cutting costs? How to balance the need to deliver business-strategy impact with the need to deliver top IT support?