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海南“乐普生商厦”拒售日本“索尼”彩电的事,虽发生在今年三四月间,但笔者每每想到此,便兴奋异常,总觉得有些话要说说。事情的经过并不复杂。索尼有一彩电,顾客买去2年显像管坏了,按照我国“彩电主件厂家应包三年”的规定,索尼给换一只即算了,但他就是置之不理。于是,乐普生商厦一边帮顾客修好彩电,一边对索尼下了“停售”的“逐客令”。索尼很快派人来,又是承认赔偿,又是登报道歉。索尼为什么开头不理?因为他自以为了不起,觉得你可
The refusal to sell the “Sony” color TV set in Hainan’s “Lopsun Commercial Building” took place in March and April this year. However, whenever I think of this, I feel excited and feel that I have something to say. The process of things is not complicated. Sony has a color TV. When the customer buys a two-year picture tube, it is broken. According to China’s regulations that “the color TV main part manufacturers should include three years,” Sony will be able to change it, but he will ignore it. As a result, the Le Pou Sheng Commercial Building repaired the TV sets for the customers, and placed a “shut-off order” for Sony. Sony soon sent a person, and it also acknowledged the compensation, but also reported an apology. Why didn’t Sony start at first, because he thought he couldn’t afford to think that you could