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消费者通过电话订购了一部手机,收到快递之后,发现邮包内是一款手机模型。日前,黑龙江省哈尔滨市工商局发布消费警示,提醒消费者非现场购物须谨慎。据了解,近两个月以来,哈尔滨市工商局12315消费者申诉举报指挥中心统计数据显示,消费者通过网络、电视、电话等非现场方式购买商品的咨询、申诉达到410件,同比增长37%。消费者反映的问题主要集中在商品以次充好、以假充真、
Consumers subscribed to a cell phone by phone, after receiving the courier, found that the parcel is a cell phone model. Recently, Harbin City, Heilongjiang Province, Industry and Commerce Bureau issued consumer alerts to remind consumers off-site shopping to be cautious. It is understood that in the past two months, Harbin City Administration of Industry 12315 consumer complaint reporting command center statistics show that consumers through the network, television, telephone and other off-site purchase of goods consulting, the complaint reached 410, an increase of 37% . The problems that consumers reflect mainly concentrate on shoddy goods, fake goods,