论文部分内容阅读
近年来,关于公共服务动机(Public Service Motivation,PSM)的研究持续涌现。学界通常将这一概念笼统运用于所有公共雇员而不加区分,这一做法值得商榷。公共服务动机的概念起源于美国政治科学研究,提出之初就带有一种预设:具备公共服务动机的主要是高层管理者,其他雇员的动机则更具工具性。有文献指出,职级越高公共服务动机就越强烈(Bright,2005;Camilleri,2007)。有研究者甚至认为公共服务动机压根不适用于蓝领工人(Gabris and Simo,1995)。基于此,本文致力于比较工人阶层与其他雇员的公共服务动机。文章开展了两项实证研究:一是定量研究,样本为来自12个国家的2868名公共雇员;二是定性研究,研究对象为法国某镇技术服务部门的公共雇员。研究结果表明,蓝领工人的公共服务动机水平并不低于其他群体;同时,公共服务动机具有多元属性和维度。
In recent years, research on Public Service Motivation (PSM) continues to emerge. It is debatable that academics generally apply this concept to all public employees without distinction. The concept of public service motivation originated in the United States of America’s political science research. It was proposed at the outset that there was a preconceived notion that the main motivation for public service was top management, while motivation for other employees was more instrumental. It has been pointed out in the literature that the higher the rank, the stronger the motivation for public service (Bright, 2005; Camilleri, 2007). Some researchers even think that public service motivation does not apply to blue-collar workers (Gabris and Simo, 1995). Based on this, this article is devoted to comparing the public service motivation of workers and other employees. The article carried out two empirical studies: first, a quantitative study of 2868 public employees from 12 countries; and second, a qualitative study of public employees in the technical services of a town in France. The results show that the level of blue-collar workers in public service motivation level is not lower than other groups; the same time, public service motivation has multiple attributes and dimensions.