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探讨感染科护士心理压力相关因素,为制定减轻感染科护士心理压力应对方法提供依据。目前,心理压力因素主要存在于以下几个方面:生物污染、空气污染、身心损伤,职业本身的压力,自尊易受损,缺乏心理健康知识;缺乏社会支持等。提出的缓解压力对策为:要创造良好的工作环境,提高自身素质,关注自我情绪的调节,掌握有效的沟通技巧,加强职业防护,做好患者及家属的宣教,人文关怀等。通过以上对策的实施,可有效缓解感染科护士心理压力,同时提高患者满意度,建立和谐护患关系。
To explore the relevant factors of psychological stress in nurses in infection department, and to provide the basis for formulating the coping strategies to reduce the psychological pressure of nurses in infection department. At present, the main factors of psychological stress lie in the following aspects: biological pollution, air pollution, physical and psychological injury, pressure of occupation itself, vulnerability to self-esteem, lack of mental health knowledge, lack of social support and so on. The measures to alleviate the pressure put forward are: to create a good working environment, improve their own quality, pay attention to the regulation of self-esteem, master effective communication skills, strengthen occupational protection, and do well in the mission and humane care of patients and their families. Through the implementation of the above countermeasures, it can effectively alleviate the psychological pressure of infectious nurses, improve patient satisfaction and establish a harmonious relationship between nurses and patients.