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“短短的一上午不仅办理了报销还申请了特殊疾病,今后我的门诊费用也有保障了,真是太感谢了。”乐陵市西段乡政府退休人员郭先生将一面印有“工作认真负责、服务热情周到”的锦旗送到了人社局医保窗口。原来郭先生到医保窗口报销医药费,交谈中工作人员得知老人做过心脏支架手术,便告诉他可以办理特殊疾病门诊证,并将所需材料告诉了他。老人备齐材料返回时已是中午12点,工作人员主动延时加班,老人顺利办完门诊证并及时坐上了返回天津的车。
“A short morning not only apply for reimbursement but also apply for a special disease, in the future, my out-patient costs are guaranteed, really thankful.” “Leling West Township government retired staff Guo will be printed on one side” Serious and responsible work, warm and thoughtful service "banner sent to the Bureau of Human Resources and Social Security Medicare window. The original Guo to the Medicare window reimbursement of medical expenses, the staff members were informed that the elderly talked about the heart stent surgery, he told him that he can handle special disease clinics, and the required materials to him. When the materials were returned to the elderly, it was noon at 12 o’clock. The staff took the initiative to work overtime and overtime. The elderly smoothly completed the out-patient consultation and got on the bus back to Tianjin in time.