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目的:探讨精神科护理风险管理的作用。方法:选取我院2015年1月—2015年6月精神科住院患者74例为对照组,2015年7月—2015年12月精神科住院患者74例为观察组。对照组进行常规护理管理,观察组在此基础上实施精神科护理风险管理。比较两组患者护理不良事件发生率及护理服务满意率。结果:实施风险管理以来,观察组护理不良事件较对照组明显下降,护理服务满意率调查显著提高,差异具有统计学意义(P<0.05)。结论:精神科风险管理能更好地保障患者安全,规避风险,减少护理不良事件的发生,从而提高患者满意率。
Objective: To explore the role of psychiatric nursing risk management. Methods: Totally 74 inpatients with psychiatric inpatients from January 2015 to June 2015 in our hospital were selected as the control group. From July 2015 to December 2015, 74 inpatients with psychiatric inpatients were selected as the observation group. Control group routine nursing management, observation group on the basis of psychiatric nursing risk management. The incidence of nursing adverse events and nursing service satisfaction rate were compared between the two groups. Results: Since the implementation of risk management, adverse events in the observation group decreased significantly compared with those in the control group, and the satisfaction rate of nursing service was significantly increased (P <0.05). Conclusion: Psychiatric risk management can better protect the safety of patients, avoid risks and reduce the occurrence of nursing adverse events, thereby improving patient satisfaction.