论文部分内容阅读
随着中国3G时代的来临,中国电信企业面临着巨大的机遇和挑战。本文从分析电信企业进行客户细分的必要性入手,提出了进行客户细分的理念及方法。
With the advent of China’s 3G era, China’s telecommunications enterprises are facing enormous opportunities and challenges. This article starts from analyzing the necessity of customer segmentation in telecom enterprises and puts forward the concept and method of customer segmentation.