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通过分析参考咨询系统的功能和非功能需求,并结合对现有虚拟参考咨询方法优缺点的考察,指出对非实时参考咨询方法进行改进使之具备适当的实时性是建立基于Web的实时虚拟参考咨询系统的一条合理途径。据此,利用AJAX等技术对基于Web的表单提问形式的参考咨询系统进行了改进。改进后的虚拟参考咨询系统克服了原有系统实时性和交互性差的缺点,能够较好地满足图书馆开展虚拟参考咨询服务的需要。
By analyzing the function and non-functional requirements of reference system and combining the advantages and disadvantages of the existing virtual reference methods, it is pointed out that improving the non-real-time reference method to make it suitable for real-time is to establish a real-time web-based virtual reference A reasonable way to consult the system. Accordingly, using AJAX and other technologies to improve the Web-based form of reference questions in the query form. The improved virtual reference system overcomes the shortcomings of the original system, such as poor real-time and interactivity, which can better meet the needs of the library to develop virtual reference services.