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在企业由计划经济转轨至市场经济的条件下，重机行业的决策者都应清醒地认识到：重机行业在市场中的竞争是生产技术水平和产品质量的竞争，更是售后服务质量的竞争。抓好售后服务，培养造就一批高水平的售后服务人员，是重机行业企业占领市场的关键之一。重机行业的产品结构特
Under the condition that enterprises are shifting from a planned economy to a market economy, decision-makers in the heavy machinery industry should clearly understand that competition in the heavy machinery industry in the market is a competition between production technology level and product quality, and it is also the quality of after-sales service. competition. Grasping after-sales service and cultivating and fostering a group of high-level after-sales service personnel is one of the keys for enterprises in the heavy machine industry to occupy the market. Product Structure of Heavy Machinery Industry