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美国古典经济学家泰勒在其出版的《科学管理原理》中第一次提到了培训的概念。培训的蓬勃发展对于培训的实施者——培训师的需求量日益增大,同时培训师的素质与能力直接关系着培训的质量。近年,清华大学继续教育学院的相关实证研究结果表明培训师的胜任力可以归纳为四个维度(知识、培训技能、心理特质和问题诊断与解决能力)和十二个胜任力因子(基本知识、专业知识、培训实施、参与式授课、准备与反馈、
The classic American economist Taylor referred to the concept of training for the first time in his book The Principles of Scientific Management. The thriving training has an increasing demand for trainers, trainers, and the quality and ability of trainers are directly related to the quality of training. In recent years, the relevant empirical research results of Tsinghua University School of Continuing Education show that the competence of trainers can be summarized into four dimensions (knowledge, training skills, psychological traits and problem diagnosis and resolution capabilities) and twelve competencies (basic knowledge, Professional knowledge, training implementation, participatory teaching, preparation and feedback,