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目的:探讨电话随访对烧伤出院患者康复的作用。方法:将我院2014年3月—2015年12月的72例出院烧伤患者随机分为观察组和对照组,每组各36例。出院后对照组定期接受门诊复查;观察组在门诊复查的基础上接受护士定期电话随访。主要从疾病恢复情况,患者在生活中的注意事项,患者心理疏导,患者功能康复指导,征求患者意见几方面进行访谈。结果:观察组与对照组相比,观察组患者在护士定期电话随访的指导下创面感染率8.33%较对照组创面感染率27.78%明显降低;再次行瘢痕手术率22.22%较对照组瘢痕手术率47.22%明显降低(P<0.05)。结论:在出院烧伤患者管理中应用护士专人电话随访能够明显提升患者主动功能锻炼效果,降低创面感染发生率,瘢痕手术率也明显降低。有利于增进医患关系,收到了良好的社会效益。
Objective: To investigate the effect of phone follow-up on the rehabilitation of burn patients discharged from hospital. Methods: Seventy-two patients with discharge from hospital from March 2014 to December 2015 in our hospital were randomly divided into observation group and control group, 36 cases in each group. The control group after discharge regularly received outpatient review; the observation group received nurse regular telephone follow-up on the basis of outpatient review. Mainly from the recovery of the disease, the patient’s attention in life, patient psychological counseling, functional rehabilitation of patients guidance, seek patient opinion interview. Results: Compared with the control group, the infection rate of wounds in the observation group was significantly lower than that of the control group (8.33%, 27.78%) under the guidance of regular telephone follow-up. The scar operation rate was 22.22% 47.22% was significantly lower (P <0.05). CONCLUSIONS: Nursing staff telephone follow-up in the management of discharged patients can significantly improve the patient’s active functional training effect, reduce the incidence of wound infection, and reduce the scar operation rate. It helps to improve the doctor-patient relationship and has received good social benefits.