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出版社:九州出版社·阳光博客人与人之间的沟通,一般需要3个要素,即“自己”、“他人”和“情境”。如果能够同时兼顾这3个要素,就能实现有效沟通。作为博雅公关的全球业务奠基人,罗伯特·利夫用自己50年的职业生涯很好地阐释了这一点。罗伯特利夫认为,有效沟通是公共关系的本质。无论是风云变幻的国际市场,还是具体入微的内部管理;无论是步步玄机的商业谈判,还是瞬息万变的危机公关,本质上都是人与人之间的沟通问题,都需要了解自己、熟悉他人、掌控
Publishing House: Kyushu Publishing House Sunshine blog The communication between people generally requires three elements, namely “self ”, “others ” and “situation ”. If you can take into account these three elements, we can achieve effective communication. As the founder of Burson-Marsteller’s global business, Robert Lev well illustrates this with his 50-year career. Robert Leap believes that effective communication is the essence of public relations. Whether it is the ever-changing international market, or the specific internal management; whether it is step by step business negotiations, or the ever-changing crisis of public relations, are essentially interpersonal communication problems, you need to know yourself and others familiar , Control