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如果仅仅考虑速度因素,今日的桌面激光打印机甚至可以代替小型工作组激光打印机,这也从一个方面体现出了桌面激光打印机近年来的发展速度。但作为商用打印机,还有一点更需要用户注意:那就是长期使用时的稳定性,这不仅涉及到产品本身的品质,也与厂商的售后服务密切相关。惠普激光打印机产品经理刘智指出,作为惠普金牌服务计划中的一份子,针对惠普激光打印机的服务将会在响应速度和响应质量上全面升级。刘智指出,2001年惠普将进一步深化其“以客户为中心”的理念,对原有的金牌服务进行了全面升级,更将一些原来的收费服务升级为免费服务。以激光打印机部门为例,目前对中档打印机产品的服务,现行业界标准是第二至六天上门响应,而惠普升级后的金牌服务将
If you just consider the speed factor, today’s desktop laser printers can even replace the small workgroup laser printer, which also reflects the desktop laser printer in recent years the speed of development. However, as a commercial printer, there is one more need to pay attention to users: that is, the stability of long-term use, which not only relates to the quality of the product itself, but also closely related with the manufacturer’s after-sales service. Liu Chi, HP laser product manager, said services for HP laser printers will be fully upgraded in terms of responsiveness and responsiveness as part of the HP Gold Service Program. Liu Zhi pointed out that in 2001 HP will further deepen its “customer-centric” concept, the original gold medal service has been fully upgraded, but also some of the original fee-based services upgraded to free services. To the laser printer sector, for example, the current mid-range printer products, the current industry standard is the second to six days home response, and HP’s upgraded service will be the gold medal