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我国应用型本科教育中开办的专业有相当比例是为消费性服务业提供管理人才。这类产业因其现代消费性服务的特点对管理者的职业能力和情商有不同于其他产业的一些要求。文章在探索现代消费性服务业管理人才的职业核心能力的同时,明确了消费性服务业联系密切的情商要素“3维”并对其进行个性化描述,并以文化产业管理专业为例进行了实证研究,从而提出“智情一体化”的培养模式。
A considerable proportion of the professions in applied undergraduate education in our country provide management personnel for the consumer service industry. Because of the characteristics of modern consumer services, these industries have different requirements on manager’s professional ability and emotional intelligence than other industries. While exploring the occupational core competencies of the modern consumer service management professionals, the essay also clarifies the “3-dimension” emotional intelligence elements closely related to the consumer service industry and describes it in a personalized way. Taking the specialty of cultural industry management as an example Conducted an empirical study, which proposed “intellectual intelligence integration ” training mode.