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目的探讨在临床上实施风险管理的效果。方法采取随机实验法,以我院收治的760例接受普通外科手术的患者为研究对象进行分析处理,将患者随机均分为实验组和对照组,对对照组患者实施常规护理干预措施,在实施常规护理干预措施的基础上,对实验组患者实施风险管理干预。结果经过风险管理措施干预后,实验组患者的医患纠纷发生率明显低于对照组,对护理工作的满意度明显优于对照组,结果差异明显。结论在临床上实施风险管理干预措施,能够减少护患纠纷的发生率,提高了患者对护理工作的满意度,在临床上具有广泛的推广意义。
Objective To explore the effect of clinical risk management. Methods A randomized trial was conducted in 760 patients undergoing general surgery in our hospital for analysis and treatment. Patients were randomly divided into experimental group and control group, and routine nursing interventions were performed on patients in control group. Based on routine nursing interventions, risk management intervention was performed on patients in the experimental group. Results After the intervention of risk management measures, the incidence of doctor-patient disputes in the experimental group was significantly lower than that of the control group, and the satisfaction with nursing was obviously better than that of the control group. The difference was obvious. Conclusions The implementation of risk management interventions clinically can reduce the incidence of nurse-patient disputes and improve patient satisfaction with nursing work, which has a wide range of clinical significance.