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[目的]探讨本院门诊西药房的药物咨询情况,总结咨询内容,提高我院药学服务质量,为更好的指导临床工作提供依据。[方法]对我院2009年7～12月门诊西药房248例药物的咨询情况进行回顾性分析,对咨询的药物类型、咨询内容进行统计分析。[结果]咨询药物的不良反应、药物之间的相互作用、用法用量的比例较高,分别占33.06%、27.42%、20.16%;咨询的药物类型排序前3位的分别为心脑血管系统药物、呼吸系统药物、中枢神经系统药物,分别占26.61%、20.16%、17.74%。[结论]药物咨询服务是临床药学工作的重要组成部分,也是提高药学服务的重要环节,同时药物咨询对于提高患者的用药安全性及提高药师的知识水平具有重要的作用。
[Objective] To investigate the drug counseling situation of outpatient western pharmacy, summarize the contents of consultation, improve the quality of pharmacy service in our hospital and provide the basis for better guiding clinical work. [Methods] A retrospective analysis of 248 cases of pharmacy in our pharmacy from July to December 2009 in our hospital was conducted. The type and consultation contents of consultation were analyzed statistically. [Results] The adverse reactions of the drug consultation, the interaction between the drugs and the usage and dosage were higher, accounting for 33.06%, 27.42% and 20.16% respectively. The top three types of consulting drugs were cardiovascular and cerebrovascular drugs Respiratory system drugs and central nervous system drugs accounted for 26.61%, 20.16% and 17.74% respectively. [Conclusion] The drug counseling service is an important part of clinical pharmacy and an important step to improve the pharmacy service. At the same time, the drug counseling plays an important role in improving the medication safety and improving the knowledge level of pharmacists.