我国行政沟通中的障碍与对策探析

• 作 者: 满宠 禹建蕾
• 机 构: 山东理工大学马克思主义学院,山东理工大学法学院,
• 出 处: 读天下
• 发表日期: 2016年22期
• 关键词: 行政管理 沟通机制 沟通环境 职级 沉着冷静 监督系统 问责机制 心理差异 组织结构 信息来源

在现今我国行政部门日趋膨胀,行政机构层次繁多以及行政活动日益复杂和行政分工逐级细化的现状下,行政沟通机制和沟通环境的好坏,会直接影响行政人员了解行政环境,认识社会。如果行政沟通不顺畅还会导致行政生产力低下、品质与服务不佳,使得行政成本增加,绩效低下等不良效应。为消除这些障碍应当采取良好的沟通技巧、完善行政沟通体制等措施加以解决。

Nowadays, with the expansion of the administrative departments in our country, the multi-layered administrative agencies, the increasingly complex administrative activities and the gradual division of administrative division of labor, the administrative communication mechanism and the communication environment will directly affect the administration personnel’s understanding of the administrative environment and society. If the administrative communication is not smooth, it will lead to administrative productivity, poor quality and service, resulting in administrative costs, poor performance and other adverse effects. To eliminate these obstacles should take good communication skills, improve the administrative communication system and other measures to be resolved.