县级医院防范处理医疗纠纷的体会

• 作 者: 马雄
• 机 构: 忠县人民医院 重庆忠县404300
• 出 处: 中国实用医药
• 发表日期: 2006年09期
• 关键词: 县级医院 医院制度 防范处理 防范措施 医患关系 纠纷发生率 医疗纠纷 医疗事故纠纷 医务人员 病历书写制度

目的探讨如何有效、快速、低成本地预防和解决医疗纠纷,达到建立和维持良好的医患关系,杜绝或减少医疗纠纷。方法从县级医院医疗纠纷发生原因、医院制度建设、人才培养、管理等角度出发,制定有效的防范措施。结果有效地降低了医疗纠纷发生率。结论防范措施可行、有效,医院对医疗纠纷事故的防范和处理实现了规范化、制度化。

Objective To explore how to prevent, resolve, and resolve medical disputes effectively, quickly, and cost-effectively so as to establish and maintain a good doctor-patient relationship and prevent or reduce medical disputes. Methods From the perspective of the causes of medical disputes in hospitals at the county level, hospital system construction, personnel training, and management, effective preventive measures were formulated. The results have effectively reduced the incidence of medical disputes. Conclusion The preventive measures are feasible and effective. The hospital has standardized and institutionalized the prevention and treatment of medical dispute accidents.